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Making ecommerce search personal

Assist your customers with hyper-personalized AI responses, and engaging shopping experiences that drive sales.

  • e-commerce search

  • e-commerce conversation

  • e-commerce recommendation

  • e-commerce browsing

Understanding behavior, detecting sensitivities, and ensuring relevance thanks to AI

Sensefuel analyzes all user interactions with your site, adapting the product search and discovery experience in real time to the needs and desires of each visitor.

AI continuously learns to present each visitor with products most likely to convert them into customers.

Increases revenue for all retail segments

Sensefuel adapts to the unique requirements of each e-commerce sector, driving sales for both B2C and B2B sectors

+28%

increase in search usage rate

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+42%

Increase in search conversion rate over one year

Consult

69%

of sales are generated by search

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Universally compatible

Magento, Salesforce, SAP Hybris, Prestashop, Shopify…

Regardless of the marketplace platform or custom e-commerce solution you use, Sensefuel technology is natively compatible and easy to deploy.

Performance, reliability and scalability

  • +100

    customers across Europe

  • +10M

    queries processed every day

  • +500M

    product offers handled every day

  • +25M

    of purchasing paths analyzed every day

  • 99.99%

    of uptime over the past 12 months

Get started in no time

Whatever the size of your team, it's easy to get started and get results fast. Sensefuel is ready to use, and can be deployed on your site by simply dropping in tags, with no development required.

  • Import your catalog

    Step 01.

  • Insert the Sensefuel tag

    Step 02.

  • Start seeing the results

    Step 03.

Real clients.
Real results.

Hundreds of clients across Europe trust Sensefuel to create superior search experiences that drive business.

Almost half of the turnover is made on the mobile, it was essential for us to have a high-performance search engine, as it is widely used.

Web Coordinator

Bocage

Your questions about Sensefuel

What is Sensefuel?

Sensefuel is an artificial intelligence platform dedicated to e-commerce, specializing in search, product discovery, and e-merchandising. It analyzes on-site behavior to predict each visitor’s purchase intent in real time. It hyper-personalizes the user journey, guides visitors to the products they’re looking for, and maximizes e-commerce merchants’ sales performance.

Why choose Sensefuel over a traditional search engine?

Traditional search engines rely on simple keyword matching and require manual management (synonyms, complex rules, redirects). Designed specifically for e-commerce, Sensefuel’s internal search engine uses native AI capable of understanding actual purchase intent, interpreting context, and automatically adapting to each user’s profile and behavior in real time, all without adding to the workload of business teams.

How does Sensefuel use artificial intelligence to personalize the shopping experience?

Sensefuel captures and analyzes all user interactions (clicks, filters, browsing history, searches, etc.) as soon as a user arrives on the site. By continuously learning in real time, the AI instantly adjusts search results, category sorting, and recommendations to present each shopper with the products most likely to result in a conversion.

How does Sensefuel's semantic search improve product search?

Sensefuel's semantic search interprets the overall meaning and nuances of a search query rather than simply looking for exact keywords in the catalog. It naturally handles natural language, typos, complex phrases, attributes (color, size, etc.), and synonyms.
The result: shoppers always find the right product, even when they don’t know the exact name or catalog number.

How does Sensefuel improve product discovery on an e-commerce site?

Sensefuel drives discovery through a combination of features:

- Autocomplete via dynamic, hyper-personalized suggestions of search terms as soon as the first few letters are entered.

- Hyper-personalized recommendations integrated throughout the customer journey.

- Dynamic ranking that reorganizes the display of product lists based on commercial appeal and the buyer’s individual preferences.

What benefits can Sensefuel offer an e-commerce site?

Sensefuel delivers measurable results as soon as it is deployed:

- Increased conversion rates and average order value.

- Time savings for e-merchandising teams, thanks to AI-powered automation and an intuitive dashboard.

- Reduced bounce rates and zero result searches.

- Improved customer satisfaction and loyalty through seamless and relevant navigation.

- Better utilization of the product catalog.

- Fewer unsuccessful searches.

- Improved product discovery.

What are Sensefuel's main features?

Sensefuel is built around four main modules:

- E-commerce Search: An ultra-fast, hyper-personalized AI search engine.

- E-commerce Conversation: Conversational AI that assists shoppers just like an in-store sales associate.

- E-commerce Recommendation: A predictive recommendation engine tailored to each shopping context.

- E-commerce Ranking: Automated optimization and management of sorting on product list and category pages.

What types of e-commerce sites can use Sensefuel?

Sensefuel is designed for B2C and B2B e-commerce players (large enterprises, pure-players, omnichannel retailers, etc.).

The solution is suitable for all industries (fashion, home improvement, beauty, mass retail, electronics, etc.) and integrates natively with all e-commerce platforms on the market (Shopify, Salesforce Commerce Cloud, Magento, PrestaShop, SAP Hybris,... as well as headless and custom architectures).

What sets Sensefuel apart from other product search solutions?

Three key elements make all the difference:

- Real-time hyper-personalization: AI takes into account the visitor’s immediate intent, not just their purchase history.

- Quick and easy deployment: Installs via simple tags, ensuring a rapid return on investment (ROI) without the need for extensive IT development.

- The perfect balance between automation and control: AI manages relevance on a day-to-day basis while leaving strategic control—such as product highlights, promotions, and business rules, in the hands of e-merchandisers.

How does Sensefuel help increase the conversion rate of an e-commerce site?

Visitors who use the site search have the highest purchase intent.

By instantly providing them with highly relevant, personalized results tailored to their context, Sensefuel eliminates friction in the shopping journey. Fewer clicks to find the perfect product means a faster path to the cart and a direct increase in the conversion rate.

What are the advantages of Sensefuel?

- For shoppers: A seamless, effortless shopping experience where every search yields an accurate and personalized result.

- For e-commerce teams: A powerful and easy-to-use e-merchandising tool to drive your sales strategy.

- For technical leadership: A reliable SaaS solution (99.99% uptime) that’s quick to integrate and compatible with all e-commerce environments.