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AI-powered Search & Discovery and E-merchandising Platform

Maximize your conversions with AI, while maintaining complete control over your e-merchandising strategy

Design interactive and individually-relevant shopper experiences that create sales

By creating immersive shopping journeys that are 100% tailored to each individual and designed to convert, Sensefuel ensures that you offer every visitor a seamless and pleasant experience that builds loyalty.
What’s more, the platform’s ability to hyper-personalize the shopper experience at every step of the way removes friction and frustration, and boosts conversions. 

E-merchandising tools: Take control of how your products are displayed

Sensefuel allows you to shine a light on the products you want to push.

Whether you want to maximize margins, promote given brands or even destock products, the platform enables you to easily tweak search rankings and recommendations to maximize exposure for your products, according to your business objectives. 

Create your own AI Sales Assistant

Give your online visitors the chance to interact with the knowledge of your bests salespeoples to answers their needs.

Turn every search into a conversation where AI-powered answers, relying on your knowledge and brand identity, are tailored to each customer's desire. Your AI sales assistant guide them to the products and solutions they need, transforming your e-commerce into a human exchange place, stimulating sales.

Customer sensibilities require a unique shopping experience

Relevance is subjective for each shopper, and identical search terms can mean different things from one shopper to the next.

That's why Sensefuel individualizes the shopping experience and focuses on the context and intent of each visitor, learning in real time from every possible signal to create relevant search results and product recommendations.

Tweak the settings, and let it learn

With Sensefuel, say goodbye to defining low-level search rules and say hello to parameters specifically designed for your sector. Set the options and let the AI take care of learning and tuning itself over time so that you can turn your attention to the art of e-merchandising.

Search results and product recommendations optimized to sell

Sensefuel’s platform is specifically designed for the needs of ecommerce teams and leverages purpose-built AI technology that is designed to help sell better online.

- Based on their "digital body language," shoppers benefit from a hyper-personalized and relevant shopping journey tailored to their context.

- E-merchandisers on the other hand can rely on its ability to learn what converts best, and adjust to trends and changes to availability, assortment and merchandising without having to intervene.

Improve customer knowledge

With Sensefuel’s specific business dashboards and customer journey analytics for e-merchandisers and ecommerce teams, you can gain greater insight into your customers' behavior, detect trends and opportunities, see how your campaigns are performing, and more.

Benefits

  • Fully international and multilingual

    Sensefuel works in all primary Western languages, ensuring you rely on just one e-commerce search engine for your global e-commerce operations.

  • Flicker free

    Sensefuel is designed with web performance in mind and will not slow your site down. It offers a fluid, flicker-free experience for all your visitors.

  • No personal data required

    Sensefuel doesn’t require personal data. This means you achieve relevant and hyper-personalized results right from the 1st session even without cookie consent.

  • Scales up to handle your busiest days

    Sensefuel scales effortlessly to support the largest e-commerce operations, providing millisecond response times even on your busiest ecommerce days.

Get started in no time

Whatever the size of your team, it’s easy to get started and get results, fast. Sensefuel works out of the box with minimum configuration and no need for an IT project.

  • Import your catalog

    Step 01.

  • Insert the Sensefuel tag

    Step 02.

  • Start seeing the results

    Step 03.

One specialized e-commerce team

  • Technical Specialists

    You will benefit from the hands-on support of a team of technical search specialists who will make sure you hit the ground running fast, as you deploy and operate our solution.

  • Business Specialists

    Your dedicated Customer Success Manager will follow your business context and challenges and perform regular reviews and workshops to track and improve your business KPIs.

  • Performance Specialists

    Our team of search geeks and commerce freaks knows ecommerce inside out, speaks your language, and is passionate about search engineering. Their goal? To optimize and personalise your search and product discovery experience. 

Frequently asked questions

How can you personalize the customer experience without using personal data?

Traditional personalization is based on identity; the Sensefuel approach is based on intent. Our AI analyzes behavioral signals from the current session to understand what the consumer is looking for right here, right now. This method allows you to personalize the experience for 100% of your traffic, including anonymous visitors, ensuring full privacy compliance while maximizing your conversion rate

Why is semantic AI more effective than simple keyword search?

Unlike traditional search engines, our e-commerce search engine uses semantic AI to understand the relationships between concepts.

It bridges the gap between your customers’ vocabulary and the technical jargon in your catalog. By understanding the intent behind a query, even if it’s poorly phrased or expressed in casual language, it ensures that the consumer finds the right product with their very first click.

How does conversational search differ from a traditional search engine?

Conversational search transforms your search engine into a true AI Sales Assistant. Instead of typing in keywords, the customer expresses their need naturally (“I'm looking for an outfit for an outdoor wedding in June”).

Our conversational AI decodes these complex requests, asks clarifying questions, and advises your customers just as the best in-store salesperson would, thereby removing the final barriers to purchase.

How can I optimize my product rankings without constant manual intervention?

Sensefuel’s e-commerce ranking automates the ordering of your results lists and category pages. Instead of static rules, our AI adjusts the sorting in real time based on business performance (sales, margins, inventory) and each customer’s preferences. This allows you to maximize the visibility of your strategic products while offering maximum relevance to your customers.

Are your product recommendations truly personalized for each visitor?

Yes.

Where traditional tools rely solely on aggregate statistics (“customers also bought...”), our e-commerce recommendations are driven by the session’s intent. Each suggestion is calculated to align perfectly with the customer’s immediate journey.

For you, this is the most powerful way to naturally increase the average cart value and revenue per visit (RPV)